Policies

Payment options

We accept payment through PayPal. With this method you can choose to pay with all major credit cards or your PayPal account. When you complete our checkout process, you will be taken to the Paypal page to finalize payment. You do not need to create a paypal account to complete payment.

Shipping

Your purchase will ship to arrive within 7-14 business days. International shipping may take longer. All prints are shipped through USPS. We will notify you if for any reason shipping gets delayed – for instance, if my dog eats your order (just kidding she would never do that!). Large custom orders and canvases will ship insured with either USPS or UPS. If you live outside of the USA or Canada, please contact us for an international shipping rate.

Refunds

You have 30 days to refund any standard print if it meets the following criteria: We will provide a replacement order to you if your order gets damaged or lost in shipping. Please contact us immediately if this sad mishap should occur! We will work to get you smiling again as soon as possible! We will also provide a full refund if you are unhappy with your print. Perhaps the color doesn't match the baby nursery as you had planned. AS LONG as it is returned in tip-top shape in its original protective sleeve. No taking it out, letting the baby play with it for 15 days and then trying to return it with peas and carrots on it. Thanks for understanding. No returns on custom prints and canvases with the exception of delivery damage.

Custom designs

The artist reserves the right to final custom design changes in order to maintain the integrity and style of Panting Portraits art. This is just a formal legal statement for that one person who wants to add blood dripping down White Boxers face or wants Afghan Hound to be reading some risque book.